First Responder Credit Union Academy

Cybersecurity for Directors

Board members are at the helm of an organization's strategic direction and governance structure. Their role in overseeing cybersecurity is critical due to the increasing reliance on digital systems and data in the financial sector. Cybersecurity is no longer the sole domain of IT departments; it has become a fundamental aspect of board-level decision-making that impacts all areas of operation.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

BSA

The Bank Secrecy Act (BSA) is a federal law enacted in 1970 with the primary goal of combating money laundering and other financial crimes. The BSA requires financial institutions in the United States to assist government agencies in preventing and detecting money laundering and other illicit activities, such as terrorist financing and fraud.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Understanding Financial Statements

Credit union financial statements are important documents that provide a snapshot of the organization's financial health and performance. It is important to understand how to read and interpret these statements to assess the credit union's financial stability and make informed decisions.

Link will be within registration confirmation e-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Credit Union Governance

The "Foundations of Credit Union Governance" basic training manual, developed by the National Council of Firefighter Credit Unions Inc (NCOFCU), provides guidance and resources for credit union board members to effectively govern their organizations. With a focus on best practices, regulatory compliance, and strategic decision-making, this manual helps credit union leaders understand their roles and responsibilities in overseeing their financial institution.

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Understanding Profit & Loss Statement

A credit union profit and loss statement, often referred to as the Income Statement, provides a summary of the organization's financial performance over a specified period of time, typically a month, quarter, or year. The statement includes information on the credit union's revenues, expenses, and net income or loss.

LINK will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Key Financial Ratios

Understanding credit union financial ratios is essential for members, regulators, and stakeholders to evaluate the financial health and stability of a credit union. By analyzing ratios such as capital adequacy, asset quality, earnings, and liquidity, one can assess the institution's ability to meet its financial obligations and make informed decisions about investing or borrowing from the credit union.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Succession Planning

Succession planning is a critical aspect of organizational growth and sustainability. It involves identifying and preparing future leaders within the organization to ensure a smooth transition when key positions become vacant. This manual will outline the importance of succession planning and its impact on the long-term success of the organization.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

CU Robberies

In the world of credit unions, robberies are a rare but persistent threat that financial institutions must constantly guard against. In 2020, there were 190 reported cases of credit union robberies in the U.S., a slight decrease from the previous year. These crimes are typically non-violent, with criminals demanding money from tellers and making a quick getaway without causing harm to anyone.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Sample Policies & Procedures

These policies and procedures are provided by the members of NCOFCU. Please feel free to use them to formulate policies and procedures for your credit union and in the spirit of collaboration, we ask that you not only take, but contribute, as well. It is highly recommended that you run any new policies and procedures by your legal consul or auditors to be sure they comply with your local, state and federal regulations.   

Password will be within registration confirmation e-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Succession Planning

Succession planning is a critical aspect of organizational growth and sustainability. It involves identifying and preparing future leaders within the organization to ensure a smooth transition when key positions become vacant. This manual will outline the importance of succession planning and its impact on the long-term success of the organization.

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Ongoing Board Development

In this manual, we will explore a case study highlighting the importance of adaptation and forward-thinking in the ever-evolving business landscape. We will examine the rise and fall of Sears and the Sears catalog, a once iconic and innovative retail concept that ultimately failed to keep pace with changing consumer trends and technological advancements.

 Link will be within the registration confirmation e-mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Developing Leadership Skills

This course is designed to help individuals develop and sharpen their leadership skills. Participants will learn the essential qualities of effective leaders and strategies and techniques for improving their leadership abilities in both personal and professional settings. By the end of this course, participants should have the knowledge, skills, and tools necessary to enhance their leadership abilities and become more effective and successful leaders in their personal and professional lives.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Volunteer Succession Planning

Succession planning is a critical aspect of organizational growth and sustainability. It involves identifying and preparing future leaders within the organization to ensure a smooth transition when key positions become vacant. This manual will outline the importance of succession planning and its impact on the long-term success of the organization.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Establishing a Strategic Plan

Defining the vision and mission of a credit union is a critical step in establishing a strategic plan as it sets the foundation for the organization's purpose, values, and goals. Here is an expanded explanation of defining the vision and mission:

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

ALM

Asset-Liability Management (ALM) is a strategic management process used by financial institutions, including credit unions, to manage risks that arise from mismatches between the assets and liabilities (debts) on their balance sheets. Essentially, it involves ensuring that a credit union's income is sufficient to cover its costs and has adequate liquidity to meet its obligations.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

BSA

The Bank Secrecy Act (BSA) is a federal law enacted in 1970 with the primary goal of combating money laundering and other financial crimes. The BSA requires financial institutions in the United States to assist government agencies in preventing and detecting money laundering and other illicit activities, such as terrorist financing and fraud.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

First Responder Credit Union Academy

Staff and Employee Compensation

By utilizing this study manual, students and professionals can gain a comprehensive understanding of the various aspects of staff and employee compensation, ultimately leading to more effective compensation practices within their organizations.

Link will be within the registration confirmation E-Mail

Any issues call/e-mail 305-951-330 | ceo@ncofcu.org

2026 Pre-Register

Loews Ventana Canyon Resort

NCOFCU 2026 Annual Meeting & Conference

  September 29-October 2, 2026, Tucson, AZ

Recommended Travel
Arrive Monday, September 28, 2026 (early registration)
Leave Thursday, October 2, 2026 (sessions end by noon)
         
“Great things happen when credit unions serving firefighters and first responders come together. Our Face-to-face interaction is the platform where collaboration begins, relationships are forged, and ideas are generated. 

Pre-Register 

Pay $50 in advance to save

$50 off the early bird registration.

"Reserve your rooms NOW!"

Join us for the Eddie Paris Golf Outing
Tucson, AZ September 29th, 2026

Videos of a true desert gem

As the Mountain Course climbs up the Santa Catalina foothills, the Canyon Course takes a different route. The front nine winds down through the inspiring beauty of Esperero Canyon. Visit during monsoon season and you are sure to experience the excitement of water rushing through the desert washes. As you turn to the back nine, look for the iconic Whaleback Rock. With generous fairways and picturesque views throughout, you’ll always remember your day out on this award-winning course.

• E-mail blast pre & post conference
• Gold sponsors will be given the opportunity to personally introduce themselves to the attendees during the opening general session and to invite them to meet with you during the conference.
• Welcome/Exhibitors Reception
• Enjoy our casual format with credit union attendees: participation not segregation!
• Exhibitors are located in the general break & entry area for optimum exposure, not isolated in a large exhibit hall!
• You’re invited to attend all presentations and forums, enjoy meals, and meet credit union decision makers
• Limited number of booths and corporate registrations means very little competition!
• Your name & logo on our website
• 100+ Unified Credit Unions supporting firefighters, first responders, and their families
• Collectively, our CU’s have over $18 billion in Assets
• Collectively serving over 800,000 members
• Credit Unions supporting firefighters, first responders, and their families have been meeting annually since 2001
• Speakers include international speakers, authors, top CU industry and government professionals
• Conference includes social and evening events
• Conference schedule offers plenty of exhibitor exposure