7. Fraud Prevention & Elder Financial Exploitation

This manual contains nine instructional lessons covering fraud awareness, common scams, elder financial exploitation, suspicious transaction warning signs, identity verification, and employee reporting responsibilities.

It emphasizes recognizing financial exploitation of older members, responding respectfully, protecting confidential information, and knowing when to involve a supervisor or fraud specialist.

It includes practical credit union workplace scenarios and a staff quick-reference guide.

Membership in NCOFCU is required.

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Any issues call/e-mail 305-951-330 | ceo@ncofcu.org